PARTY FAQ’s
Thank you for choosing The Playground for Kids! To ensure your party runs smoothly, please review the information below.
General Information
- Arrival: Please arrive no earlier than 15 minutes before your start time. We ask that your guests do not arrive early for the convenience of other parties.
- Check-In: All guests must check in at the front desk to verify waivers and socks.
- Timing: Please be courteous and end your party on schedule. Your assistant will help keep things on track.
- Payment: Deposits are non-refundable. The remaining balance is due at the end of the party. We do not accept checks.
- Tipping: Gratuities for your party assistant are not required but are always appreciated. They can be paid in cash or added to your bill at checkout.
Waivers & Play Rules
- Waivers: All children must have a signed waiver to play. These can be filled out online or via a printed paper version.
- Socks: Socks are required for all participants. We sell them for $2.50 at the front desk if a guest forgets theirs.
- Age Limits: Play is for children ages 12 and under. Adults are welcome to attend for free but may not play on the equipment. Parents may assist children under age 3 by crawling through, but no jumping or standing is allowed.
What to Expect (Private Parties)
- The Rotation: Parties move in three 40-minute rotations: two play areas and one private party room.
- Party Assistant: Your assistant handles the flow of the party, decorates your room, serves food, and cleans up.
- Special Features: Includes a group photo opportunity, bubbles during the final transition, and the birthday throne!
Food & Drink
- Provided Items: We provide plates, napkins, forks, and one cup of lemonade per child.
- Outside Food: You may bring cake, cupcakes, cookies, ice cream, and water bottles. No other outside food/drink is permitted without pre-approval.
- Ordering: Our concession stand is closed for private parties. Additional food or pitchers must be pre-ordered via your confirmation email link.
- Safety: No food or drink is allowed in play areas (except water). Please do not bring themed cups without lids to avoid spills.
Decorations & Gifts
- Allowed Decor: Tablecloths, pre-inflated balloons, and banners are welcome. Decorations must be light enough to hang with masking tape.
- Prohibited: No confetti, glitter, push pins, or other fasteners.
- Candles: We provide lighters, but we do not provide candles—please bring your own!
- Gifts: Please label gifts clearly (To/From). We provide a designated bin for your child’s gifts upon arrival.
- Room Layout: Each room has two 8-foot picnic tables for seating, two 6-foot tables for food/gifts, and one 4-foot table for dessert.
