Jobs
Party Assistant
Join the Playground for Kids team and be a part of kid’s lifelong memories! Party assistants are responsible for interacting with kids and their families ensuring fun and safe play on all indoor play equipment, providing service for private birthday parties, preparing and serving concession stand items, and creating a positive and friendly environment for a consistent experience during every visit to our facility.
Hours and Availability: The Party Assistant position is a year round role with working hours available Monday through Sunday. Shifts are available within the hours of 9:30am to 8:30pm. Daytime availability is preferred but not required. Hours vary on seasonal open play hours as well as private birthday party bookings on the weekends. Daily shifts within this position normally vary from 4-8 hours.
Compensation: Base pay for this position ranges from $10.00-$12.00/hour with paychecks weekly.
Job Duties: will include but not be limited to the following items below:
- Logistics: The Playground for Kids uses Square as a point of sale system. This system is utilized for all transactions within the facility.
- Check in guests and process transactions within the concession stand utilizing our Square Point of Sale System
- Manual Labor: In order to keep our facility up to the highest standards of cleanliness, our staff completes nightly cleaning routines as well as weekly, bi-weekly, and monthly cleaning tasks.
- Perform cleaning tasks throughout shift and to close the facility, including sweeping, mopping, vacuuming, cleaning tables, inflatables, bathrooms, etc.
- Complete weekly, bi-weekly, and monthly cleaning tasks such as mopping behind booths and under rugs, deep cleaning the soda machine, vacuuming behind play equipment, etc.
- Customer Service: The Playground for Kids goal is to provide a consistently excellent experience for all guests who visit us. Every family who plays within our facility should encounter an stress-free and fun environment that creates lifelong memories. The following points are expectations to achieve this goal.
- Provide a welcoming, friendly first impression to guests of The Playground for Kids
- Provide consistent and concise service on the phone, as well as in person throughout the day
- Prepare and serve food items in concession stand
- Interact and play with children visiting the Playground for Kids in a friendly and positive manner to give them a wonderful experience every visit to our facility
- Assist with private birthday parties by handling major aspects of parties hosted at our facility including serving cake and food, decorating party rooms, arranging gifts, and assisting with schedule and transitions
- Assist with special events at The Playground for Kids to provide a fun and memorable time for all guests (Donuts with Santa, Fall Festival, etc)
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Team Lead
Join the Playground for Kids team and become a part of kid’s lifelong memories! Team leads are expected to work alongside party assistants while also guiding and coaching them to best serve the families visiting our facility. They are responsible for handling outbound phone calls to guests, enforcing and following policies put into place by management, creating and sharing new ideas to improve operations within the workplace, and contributing to creative changes.
Hours and Availability: The Team Lead position is a year round role with working hours available Monday through Sunday. Shifts are available within the hours of 9:30am to 8:30pm. Daytime availability is preferred but not required. Hours vary on seasonal open play hours as well as private birthday party bookings on the weekends. Daily shifts within this position normally vary from 6-10 hours, with potential for 12 hour shifts occasionally.
Compensation: Base pay for this position ranges from $13.00-$16.00/hour with paychecks weekly.
Job Duties: will include but not be limited to the following items below:
- Leadership: Team Lead’s main responsibility is leading by example to maintain the best work environment for our staff while also maintaining the best experience for our guests. They will also assist management in brainstorming and enforcing changes to improve The Playground for Kids as a whole. The following points are expectations to achieve this standard.
- Aid in decision making concerning new events, attractions, services, and opportunities for our customers and community
- Supervise a team during a scheduled shift, coaching as necessary, and holding teams accountable to complete all tasks well and serve our guests well
- Maintain good and frequent communication with upper management of JP Party Rentals to foster good working relationships
- Help in fostering a unique and enjoyable work culture and team- oriented companyAid in development of policies, procedures, training materials, and practices for the company as needed and requested
- Lead crew members working in our Family Entertainment Center to perform work to the standard of JP Party Rentals, providing an excellent and consistent experience to every guest, to grow and maintain the integrity of our brand
- Manual Labor: In order to keep our facility up to the highest standards of cleanliness, our staff completes nightly cleaning routines as well as weekly, bi-weekly, and monthly cleaning tasks.
- Perform cleaning tasks throughout shift and to close the facility, including sweeping, mopping, vacuuming, cleaning tables, inflatables, bathrooms, etc.
- Complete weekly, bi-weekly, and monthly cleaning tasks such as mopping behind booths and under rugs, deep cleaning the soda machine, vacuuming behind play equipment, etc.
- Ensure timely and quality completion of all cleaning, disinfecting, and other daily tasks
- Customer Service: The Playground for Kids goal is to provide a consistently excellent experience for all guests who visit us. Every family who plays within our facility should encounter a stress-free and fun environment that creates lifelong memories. The following points are expectations to achieve this goal.
- Complete courtesy phone calls to customers for upcoming parties, answer questions, and collect payments
- Converse with families about their experiences within our facility, making sure to correct any immediate concerns and take into consideration suggestions for anything that can be improved in the future
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