FAQ

Are socks required?

Yes, socks are required to play on the equipment. If you forget your socks at home, we do sell socks at our facility for $2 a pair. Parents who are assisting their small children through the play equipment are also required to wear socks.

Can I bring my own food during open jump sessions?

You are not allowed to bring in your own food, but our concession stand has plenty of options for food and snacks!

What is the age range for your facility?

Walkers to children who are 12 years of age are permitted to play on our equipment.

Do you offer memberships for your facility?

Yes! We currently have family memberships with 3 options:

  1. Single Child Membership- $35/month
  2. 2 Children Membership- $50/month
  3. 3+ Children Memberships- $65/month

Memberships come with lots of perks! For more information, call us at 515-965-9899.

Are parents allowed on the equipment?

We do not allow parents to play at any time; however, we do allow parents to assist children under the age of 3 and children with special needs.

Is your facility handicap accessible?

Yes, our facility is handicap accessible!

Can I decorate the party room for my child’s party?

Yes. You are allowed to bring in your own fun themed plates and napkins, balloons and table decorations. We ask that you do not bring in any decorations that need to be taped to the walls. You are more than welcome to set the party room up yourself, or have our staff take care of that for you so you can enjoy more time in the party!

Can I schedule a party during open jump times?

Yes, this would be our Clubhouse party package. People of the public are also allowed to be in the play room, but during the last 40 minutes of your party you get access to your own private party room!

Do I need to pay up front for the party?

We do require a $100 non-refundable deposit in order to reserve a party time spot. This goes towards your overall balance of the party. You pay the remaining balance the day of your party. We do not accept checks as payment.

Is alcohol allowed for adults during my party?

No, we do not allow alcohol in our facility.